Phone and VOIP Services
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Customisability
Best Calling Rates
VOIP That Looks Like a Normal Phone
You can either download our VOIP app that logs in directly to your phone service, or you can have internet calls diverted to your mobile phone.
VOIP phone services is how large companies have voice prompts, such as selecting a number for a specific department, or setting call schedules for when customers can call you.
The customisability of VOIP is endless, giving your team the ability to take calls directly from their computer, via desk internet phones and more. We can also configure calls to be diverted to specific team members mobile phones that might be out in the field.
Since the customisability of VOIP is endless, the best way to find out how VOIP can benefit your business, is to give our team of specialists a call.
VOIP Computer Apps
Get Calls To Your Teams Computer
Calls can be forwarded to other team members or departments, either to their mobile phone or to other team members using our computer app.
This is particularly ideal if you have team members that work from home, minimising the cost of additional mobile phones or added hardware.
Lower Your Phone Bill Today with VOiP
Unlimited Features
What Else Can VOIP Do For You?
Call Recordings
Unlimited Phone Numbers
Unlimited Call Routing
Have calls go to any team member, ringing simultaniously or ringing each phone after the other, options are endless.
Team Activity
One dashboard where you can see who is taking or making what calls, giving you ultimate visiability into team activity.
Lowest Call Rates
Our calling rates are the lowest of any other New Zealand based VOIP provider.
Holiday Schedules
Send calls directly to voicemail at certain times of the day or week, and only call team members within working hours.
Unlimited Voice Mailbox
We can create unlimited number of voice mailboxes specific to either the team member or department customers call.
Voicemail To Email
Stop the complexity of retrieving voice messages, VOIP sends voicemails through to any email address.
About Us
Why Braided is growing super fast
We curently manage over 127 phone numbers across our various customers
Our customers have made over 14.2 Million minutes of calls over our network
Our network has the highest availability and uninterrupted calls
Testimonials
Our Customers
We signed up with braided and their services has given us exactly what we need. I love that we have a small monthly fee after other companies have charged us huge setup fees, leaving us with a website without any other services to help us grow.
We have a small team and a growing business, braided has helped us get our emails, phones and many other bits put together so that we can work more efficient. Love how we can just reach out and they are right there to help us quickly when we need changes made.
FAQ
What exactly is VOIP?
Voice over Internet Protocol (VoIP) denotes the protocols enabling voice calls over the internet instead of using a local phone carrier. Voice over IP (VoIP) technology transforms your voice into a digital signal, compresses it, and sends it through the internet. A VoIP service provider connects the call between all participants. At the receiving end, the digital data is decompressed into the sound you hear via your mobile phone or loudspeaker.
Why is VoIP Better?
VoIP (Voice over Internet Protocol) offers numerous advantages over traditional phone systems. It provides greater flexibility, allowing you to make and receive calls from anywhere with an internet connection. VoIP systems are often more cost-effective, reducing the need for expensive hardware and lowering call rates, especially for international calls. Additionally, VoIP services come with a range of advanced features such as call forwarding, voicemail-to-email, and video conferencing, enhancing communication efficiency. By choosing our VoIP service, you gain access to reliable, high-quality calls and innovative features designed to meet the needs of modern businesses.
Can VoIP Calls Be Traced?
Yes, VoIP calls can be traced, but they offer enhanced security features compared to traditional phone lines. Our VoIP service employs advanced encryption protocols to protect your communication, ensuring that your calls are secure and private. While it’s possible for authorities to trace VoIP calls when necessary, our robust security measures provide peace of mind by safeguarding your sensitive information. Choose our VoIP service for a secure and reliable communication solution that prioritizes your privacy.
Are VoIP Calls Free?
While VoIP calls are not entirely free, they are significantly more affordable than traditional phone calls, especially for long-distance and international communication. Many VoIP services offer competitive pricing plans that include unlimited calls within certain regions or to specific numbers. By choosing our VoIP service, you can take advantage of our cost-effective plans, enjoy high-quality calls, and access advanced features without the high costs associated with conventional phone services.
Can I Receive VoIP Calls on a Desk Phone?
Yes, VoIP calls can be received on a traditional looking desk phone. While you will need a special phone to make this work, they are not super expensive, often starting from $99 for a basic phone, all the way up to as much as you want to spend. Our VoIP service ensures seamless integration with various devices, including desk phones, smartphones, and computers, providing you with the flexibility to receive calls on the device that best suits your needs. Choose our VoIP service for a versatile and convenient communication solution that adapts to your business environment.
Is The Setup Of VoIP Complicated?
No, We take over the complicated setup and management part of your VoIP service. If you are using a desktop, all you need to do is use a username and password to log into our app. If you are using a desk phone, you just need to plug it into internet and give us the serial number of your phone for us to set it up. If you purchase a desk phone through us then you just have to plug it into the internet as we ship phones already set up.