Phone and VOIP Services

Giving customers one phone number to call that rings only one phone kills your professionalism. Studies show that customers are 300% more likely to call an 0800 number compared to a mobile number, increasing customers trust in your business immensely.
Get an 0800
We register and maintain any new or existing phone number.
Customisability
We set up call time schedules, voice prompts and much more

Best Calling Rates

We partner with the largest and the best, along with our own proprietary technology, providing you with the best calling rates in New Zealand.

VOIP That Looks Like a Normal Phone

VOIP is a phone service over the internet, meaning that calls are not being routed via mobile phone carriers or traditional phone carriers but get routed over the internet.
You can either download our VOIP app that logs in directly to your phone service, or you can have internet calls diverted to your mobile phone.
VOIP phone services is how large companies have voice prompts, such as selecting a number for a specific department, or setting call schedules for when customers can call you.
The customisability of VOIP is endless, giving your team the ability to take calls directly from their computer, via desk internet phones and more. We can also configure calls to be diverted to specific team members mobile phones that might be out in the field.

Since the customisability of VOIP is endless, the best way to find out how VOIP can benefit your business, is to give our team of specialists a call.

VOIP Computer Apps

Get Calls To Your Teams Computer

Since VOIP is a phone service that routes calls through the internet, your team can use our computer app to receive calls directly to their computer. This is perfect when combines with wireless headsets, giving your team ultimate comfortability.
Calls can be forwarded to other team members or departments, either to their mobile phone or to other team members using our computer app.
This is particularly ideal if you have team members that work from home, minimising the cost of additional mobile phones or added hardware.

Lower Your Phone Bill Today with VOiP

Unlimited Features

What Else Can VOIP Do For You?

Call Recordings

All calls can be recorded with VOIP, helping with potential customer disputes over what was said on the phone.

Unlimited Phone Numbers

VOIP can host unlimited phone numbers, giving you special numbers for departments or special customers.

Unlimited Call Routing

Have calls go to any team member, ringing simultaniously or ringing each phone after the other, options are endless.

Team Activity

One dashboard where you can see who is taking or making what calls, giving you ultimate visiability into team activity.

Lowest Call Rates

Our calling rates are the lowest of any other New Zealand based VOIP provider.

Holiday Schedules

Send calls directly to voicemail at certain times of the day or week, and only call team members within working hours.

Unlimited Voice Mailbox

We can create unlimited number of voice mailboxes specific to either the team member or department customers call.

Voicemail To Email

Stop the complexity of retrieving voice messages, VOIP sends voicemails through to any email address.

About Us

Why Braided is growing super fast

Our vision is bringing large business technology to small businesses. To be successful in this, we place high focus on building an extremely talented team while building solutions that are simple to use for our customers. For the first time, small businesses have access to large company technology without destroying your budget.

We curently manage over 127 phone numbers across our various customers

Our customers have made over 14.2 Million minutes of calls over our network

Our network has the highest availability and uninterrupted calls

Testimonials

Our Customers

“Suspendisse sagittis lorem accumsan convallis pharetra. Praesent ex ante, placerat quis purus a, tempor consectetur lorem. Integer accumsan pharetra orci nec tempor. Quisque mollis vel enim a facilisis. Aliquam ornare nunc nibh, sit amet porta diam pretium in. Cras et velit faucibus, dignissim tellus at.”
Igor Landry
“Nisl massa, ultrices vitae ornare sit amet, ultricies eget orci. Sed vitae nulla et justo pellentesque congue nec eu risus. Ac feugiat ante. Donec ultricies lobortis eros, nec auctor nisl semper ultricies. Aliquam sodales nulla dolor.”
Renesmee Thomas
“Quis blandit erat. Donec laoreet libero non metus volutpat consequat in vel metus. Sed non augue id felis pellentesque.”
Axel Farrow
“Donec ullamcorper libero nisl, nec blandit dolor tempus feugiat. Aenean neque felis, fringilla nec placerat eget, sollicitudin a sapien. Maecenas at consectetur ex, vitae consequat augue. Vivamus eget dolor vel quam condimentum sodales.”
Rehaan Whitfield

FAQ

What exactly is VOIP?

Voice over Internet Protocol (VoIP) denotes the protocols enabling voice calls over the internet instead of using a local phone carrier. Voice over IP (VoIP) technology transforms your voice into a digital signal, compresses it, and sends it through the internet. A VoIP service provider connects the call between all participants. At the receiving end, the digital data is decompressed into the sound you hear via your mobile phone or loudspeaker.

Why is VoIP Better?

VoIP (Voice over Internet Protocol) offers numerous advantages over traditional phone systems. It provides greater flexibility, allowing you to make and receive calls from anywhere with an internet connection. VoIP systems are often more cost-effective, reducing the need for expensive hardware and lowering call rates, especially for international calls. Additionally, VoIP services come with a range of advanced features such as call forwarding, voicemail-to-email, and video conferencing, enhancing communication efficiency. By choosing our VoIP service, you gain access to reliable, high-quality calls and innovative features designed to meet the needs of modern businesses.

Can VoIP Calls Be Traced?

Yes, VoIP calls can be traced, but they offer enhanced security features compared to traditional phone lines. Our VoIP service employs advanced encryption protocols to protect your communication, ensuring that your calls are secure and private. While it’s possible for authorities to trace VoIP calls when necessary, our robust security measures provide peace of mind by safeguarding your sensitive information. Choose our VoIP service for a secure and reliable communication solution that prioritizes your privacy.

Are VoIP Calls Free?

While VoIP calls are not entirely free, they are significantly more affordable than traditional phone calls, especially for long-distance and international communication. Many VoIP services offer competitive pricing plans that include unlimited calls within certain regions or to specific numbers. By choosing our VoIP service, you can take advantage of our cost-effective plans, enjoy high-quality calls, and access advanced features without the high costs associated with conventional phone services.

Can I Receive VoIP Calls on a Desk Phone?

Yes, VoIP calls can be received on a traditional looking desk phone. While you will need a special phone to make this work, they are not super expensive, often starting from $99 for a basic phone, all the way up to as much as you want to spend. Our VoIP service ensures seamless integration with various devices, including desk phones, smartphones, and computers, providing you with the flexibility to receive calls on the device that best suits your needs. Choose our VoIP service for a versatile and convenient communication solution that adapts to your business environment.

Is The Setup Of VoIP Complicated?

No, We take over the complicated setup and management part of your VoIP service.  If you are using a desktop, all you need to do is use a username and password to log into our app.  If you are using a desk phone, you just need to plug it into internet and give us the serial number of your phone for us to set it up. If you purchase a desk phone through us then you just have to plug it into the internet as we ship phones already set up.